Birthday Cakes - Wedding Cakes - Business Functions - Special Events - Something Different? Please feel free to explore our website and if you wish you can contact us.

 Frequently Asked Questions

Below is a list of the most common questions asked. If your question is not answered here then don't hesitate to ask us at:

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Why choose Party Cakes Whitsunday?

Party Cakes Whitsunday is a fresh Whitsunday cake creator with the aim to make outstanding cakes that not only look good but are also moist and taste delicious. We also aim to provide courteous, informative service that all combine to make your cake experience positive & memorable for you. 

Located in Airlie Beach, Whitsundays we are close to your special occasion ensuring your cake is as fresh and perfect as possible.

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What flavour cakes can you make?

We can make just about any flavour cake that you request. Our most common flavours are: Rich Chocolate Mud, White Chocolate Mud, Rich Chocolate Jaffa Mud, Rich Chocolate Mint Mud, Vanilla Butter Cake, Orange and Almond (flourless for celiacs), Flourless Chocolate Cake (gluten free for celiacs), Moist Carrot Cake, Moist Hummingbird Cake, Moist Banana Cake, Citrus Lemon Butter Cake, Traditional Fruit Cake. Other flavour cakes can be made for you if you wish.

Icings are: Fondant Icing (White, Chocolate, Ivory and other colours), Chocolate Ganache Icing (Dark or White), Butter Cream Icing (Any Flavour), Glace Icing, Cream Cheese Frosting.

For a detailed list of our cake flavours and Icings please see the bottom of this page, or download our: Cake flavours and icing list.  (288kb Pdf)

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When should I book/order my cake? 

As early as possible is always best so that we can prepare ingredients and decorations for your cake. For weddings a minimum time of 4 weeks is required. For all other cakes a minimum is 2 weeks or more.

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Do I need to make a deposit?

A 20% deposit is requested to secure your cake order. This ensures Party Cakes Whitsunday can conform your cake booking and can prepare ingredients & decorations.

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I don't have any ideas for my cake, can you help?

We will assist you with ideas and inspiration for your cake, as well as our existing cake designs you can also view the display cakes in our showroom. We also suggest you look at cake books, magazines and websites for ideas.

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I have my own personal design for my cake in mind, is that alright?

Your cake is made especially for you and we would be delighted to create your personalised cake for you. Photos and sketches are a great help, as well as any other information so that we can make your dream cake as close to reality as possible.

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Do you make your cakes from packet mixes?

We make all our cakes from scratch with quality fresh ingredients. No packet mixes here!

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What are the portion sizes of cake serves?

In Australia there are two main serving sizes, coffee and dessert. Coffee portions are 2.5cm x 2.5cm x height of cake. Dessert portions are 5cm x 2.5cm x height of cake.

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I have special dietary requirements, can you still make my cake?

We cater for all dietary requirements. Our cakes can be made without: Sugar, Eggs, Nuts or Lactose.

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Do you make Gluten free cakes?

Yes. Me make a wide variety of Gluten free cakes for all occasions. Either as a whole cake or a single tier. Please see our flavours list at the bottom of this page for Gluten free flavours. 

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Can I have a different flavour on a multi tier cake?

Absolutely! You can have a different cake flavour for each tier of your cake if you desire.

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I dislike wedding cake icing. What can you do?

Modern wedding cake icing is different than it used to be. The smooth icing on modern wedding cakes is called fondant and is sweet tasting. Underneath the fondant icing marzipan is used as a barrier between the cake and the icing. The marzipan barrier is the icing that we find most people dislike. At Party Cakes Whitsunday we use chocolate ganache as the barrier instead of Marzipan, this greatly increases the taste desirability of your cake. Of course if you would like marzipan instead of ganache we will make it for your cake.

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Can you deliver cakes?

Yes. Cakes can be delivered to your event or accommodation and is included in the price of your cake. There may be an additional delivery charge to outer lying areas of the Whitsundays.

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How far do you deliver cakes?

We have recently expanded our cake delivery area and now send cakes to: Mackay, Sarina and surrounding mining towns, Collinsville, Bowen,  Ayr, and Townsville.

Additional variable delivery charges apply depending on location.

Of course we still supply to our main areas, the whole Whitsundays and Proserpine.

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Can you deliver cakes to the Whitsunday Islands?

Yes. We send our cakes to all island resorts via ferry. Cruise Whitsundays Resort Connections transport our cakes to Daydream Island & Long Island Resorts. Fantasea Adventure Cruising transport our cakes to Hamilton Island and Club Med Lindeman Island. 

In this instance additional costs apply.

If your cake is extremely delicate and at risk in transport to the island, then our cake decorator will travel to your island and assemble and decorate your cake there.

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Can you order & deliver cakes to Hamilton Island?

Party Cakes Whitsunday is not the main cake supplier of Hamilton Island Weddings, although we have an exceptionally good relationship with Hamilton Island Weddings. Wedding cake orders & deliveries are conducted through Hamilton Island Weddings. Please Contact Us so that we can forward your cake request and quote to your Hamilton Island Weddings coordinator on your behalf.

 Birthday and other event cakes can be sent to Hamilton Island but must be collected once the ferry arrives at Hamilton Island.

Ferry freight costs are additional to your cake.

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I'm being married at Villa Botanica. Can I order my cake from you?

We also have a great working relationship with Villa Botanica. Wedding cake orders are generally conducted through your Villa Botanica wedding coordinator. 

Please Contact Us so that we can forward your cake request and quote to your wedding coordinator on your behalf.

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Where can I collect my cake from you?

If you wish you can collect your cake from Party Cakes Whitsunday during our shop opening hours Monday to Friday 9:30am to 4pm, or at an pre arranged time. Shop 3/76 Shute Harbour road, Cannonvale, Airlie Beach, Whitsundays. (Opposite Macarthur Drive)

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Can I have fresh flowers on my cake?

Yes. You can have you perfect wedding flowers with your cake!

There is an additional cost for fresh flowers depending on variety, amount of flowers and season. We will try our best to work with you and our florist to create your perfect cake!

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Can I have sugar icing flowers with my cake?

Yes, you can have virtually any type of sugar flower that is able to be made. Please advise us in advance if you would like sugar flowers so that we can arrange and create your flowers in time. Best of all, our sugar flowers are edible!

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Do you make your own cake toppers?

Yes. All of our cake toppers are edible and personally made for your event by our very talented cake artist in our open kitchen. Please advise us in advance if you would like cake toppers so that we can design and create your cake topper in time.

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Do you make cupcakes?

We sure do! We can create virtually any style and type of cupcake you desire.

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Do you have cupcake stands?

Yes, we have a selection of cupcake stands from 2 tiers to 10 tiers! Our stands can be catered for any colour or style you wish.

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Do you hire out cupcake stands?

We generally only hire out our cupcake stands with cakes/cupcakes made from Party Cakes Whitsunday.

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Can my cake be made to colour co-ordinate with my wedding or event?

Yes. We will try our best to match your wedding or event colours to your cake. If possible please supply us a colour card so that we can match your colour as closely as possible.

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What payment methods do you accept?

Payment methods we accept are cash, cheque, direct deposit, credit or debit card and PayPal (2.5% extra for PayPal).

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Can I meet with you personally to discuss my cake ideas and see your designs?

Yes. Our cake shop and display showroom is specially designed to see some of our creations on display as well as the opportunity to sit down with Vhari to discuss your ideas and dream cake. You can also view cakes being baked and decorated at that time at our open kitchen behind and alongside our display showroom.

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When is my cake made?

Your cake is baked fresh and decorated 1-2 days before your event.

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Are all the decorations edible?

Not all decorations are edible. Ribbons, bows and pins will need to be separated before consumption as well as some figurines and cake supports. We will advise you at time of delivery the inedible components of your cake.

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How do I care for my cake?

Your cake will be made with care & attention to detail especially for you. To help keep your cake in top condition: 

Your cake is best consumed as soon as possible while it is at its freshest.
Keep your cake as cool as possible when not needed.
Keep your cake in an airtight container or wrap to stop the cake from drying out.
Serve your cake at room temperature.
Keep your cake away from direct sunlight and heat.
Keep your cake upright and away from harsh vibration.
Be aware of fresh creams, fruits etc in the cake that have a use by date.

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Full cake flavours list

Please see our mouth watering cake flavours for your selection below, or you can download : this full cake flavours and icing list.  (288kb Pdf)

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Have a different question? Please contact us at:

Photos of new cake designs are added soon after they are created. Please see our  Facebook page for our very latest cake creations!

Phone

0407165827

Email

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Visit our cake shop, display and baking kitchen at Shop 3/76 Shute Harbour Road, Cannonvale, Airlie Beach, Whitsundays.

Website designed & created by Party Cakes Whitsunday - P.O Box 299, Cannonvale, Whitsundays, Queensland, 4802, Australia. - ABN: 82 069 834 020